Effective Date: January 1, 2025
At Synaptigen, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase Synaptigen products.
When you place a Synaptigen order, we collect personal information including your name, email address, phone number, shipping address, billing address, and payment information. We also collect information about your browsing behavior, IP address, device type, and website interaction through cookies and similar tracking technologies.
Synaptigen collects this information to process your orders, improve our brain health products and services, communicate with you about your purchase, and provide customer support.
Your personal information is used exclusively to fulfill your Synaptigen orders, process payments securely, ship products to your designated address, and respond to customer inquiries. We may also use your email address to send order confirmations, shipping updates, and occasional promotional offers about Synaptigen discount opportunities or new cognitive support products.
We use collected data to analyze website performance, understand customer preferences, improve user experience, and enhance our memory and focus supplement formulations. Your information helps us serve you better and optimize the Synaptigen official website functionality.
Synaptigen employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed through secure, encrypted payment gateways that comply with PCI-DSS standards. We use SSL encryption technology to safeguard sensitive data during transmission.
However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Synaptigen does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist with order processing, payment processing, shipping, email delivery, and customer service—but only to the extent necessary to fulfill your Synaptigen order.
These third-party partners are contractually obligated to maintain confidentiality and use your information solely for providing services to Synaptigen.
The Synaptigen official website uses cookies to enhance user experience, remember your preferences, analyze website traffic, and track Synaptigen sale conversions. You can control cookie settings through your browser, though disabling cookies may limit website functionality.
Cookies do not enable third parties to access your personal information. You can manage cookies through your browser settings to customize your online experience with Synaptigen.
You have the right to access, correct, update, or delete your personal information stored by Synaptigen. You may unsubscribe from promotional emails at any time by clicking the unsubscribe link or contacting our support team. California residents have additional rights under the California Consumer Privacy Act (CCPA).
California residents have the right to know what personal information we share with third parties. To request this information, please email us with "California Privacy Request" in the subject line and include your full name and order details.
Synaptigen is intended for adults aged 18 and older. We do not knowingly collect information from children under 18. If we discover we have collected information from a minor, we will delete it immediately.
Be cautious when sharing personal information in public areas of our site, as this information becomes public and is not protected by this Privacy Policy.
Synaptigen reserves the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information and maintain your trust in Synaptigen.
For privacy concerns or questions about how Synaptigen handles your personal information, contact us through the Synaptigen official website.
For privacy-related questions or concerns:
Email: privacy@synaptigen.com
Subject Line: "Privacy Policy Inquiry"
To stop receiving emails from us, click the unsubscribe link at the bottom of any email or contact our customer support team directly.
You have the right to opt out of marketing communications at any time. Your privacy choices will be respected immediately upon request.